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      references   |  | training programmes 
        sales skills 
          
            |  | sale skills, basics of
              selling |  
            |  | advanced sale skills |  
            |  | identification of
              client needs, argumentation and over-going of objections |  
            |  | negotiations with
              client |  
            |  | telemarketing |  
            |  | communication and
              presentation techniques |  
            |  | advanced presentation
              skills |  
            |  | verbal and non verbal
              communication |  
            |  | contracting of business
              and proposals |  
            |  | psychological sale and
              typology of clients |  manager skills 
          
            |  | basic manager skills-leadership
              of team |  
            |  | basic manager skills-couching |  
            |  | selection process,
              reporting interviews |  
            |  | public communication
              assertivity techniques |  
            |  | planning and effective
              time spending |  
            |  | assessment centres |  
            |  | key account management |  tailor-made training programmes 
          
            |  | specific |  
            |  | increasing of
              efficiency, effectivity or motivation of staff |  
            |  | standard courses
              modified according to client |  
            |  | standard programmes
              modified according to company conditions |  teambuilding activities 
        
          
            |  | team co-operation |  
            |  | team communication |  
            |  | human relations |  organization security and realization 
        
          
            |  | preparation of
              sufficient trainee programme |  
            |  | selection of
              appropriate instructors |  
            |  | selection of area and
              precincts according to the needs or the trainee programme |  
            |  | complete organization
              security and realization |   
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